Frequently Asked Questions

 
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What benefits do we get from outsourcing the management of our overheads?

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Why should we use Overheads UK?

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What does Overheads UK require from their clients?

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What makes Overheads UK truly independent?

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How are Overheads UK paid for their work?

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Why would we get deals from a supplier by using the services of Overheads UK?

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Does Overheads UK help businesses in all parts of the UK?

 

 

What benefits do we get from outsourcing the management of our overheads?

 

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Money - Take advantage of the cost-saving opportunities that exist.  Typical direct cost expense reduction might be 5-20% on energy, 10-50% on communications and 5-20% on water.

 

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Time - Few businesses have either the time or resources needed to track every invoice, question every charge, or stay abreast of the every-changing energy and communications marketplaces.  Using our services will free your time to concentrate on your core business activities.

 

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Convenience – Let us take the trial out of dealing with suppliers; refer calls from telesales enquiries to us and we will deal with them for you.

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Why should we use Overheads UK?

 

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We have a proven track record in delivering results to our clients. By taking advantage of our knowledge and expertise, you can start to enjoy cost and time savings within a short time from engaging our services.

 

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As completely independent specialists, we are in a position to tender out to every suitable supplier for your services; we can match the right supplier – at the right price – to your specific needs. You can be confident that we are always working in your best interests to obtain the best value products and services.

 

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Our key strength lies in our implementation and ongoing management support. Throughout the duration of our agreement, we will monitor your supplier invoices and work with you to provide information that helps you track usage trends and savings. We will support you to resolve any billing issues and where appropriate, implement further cost savings. We also provide you with unlimited access to our professional expertise and specialist knowledge.

 

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What does Overheads UK require from their clients?

 

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We will ask you to sign a simple agreement that sets out the basis on which we will work together. It details the various responsibilities of Overheads UK and the client for the duration of our relationship.

 

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During our initial audit, we require copies of relevant documents, such as invoices and contracts. To save you time and to keep any disturbance to a minimum, we could copy the necessary documents on the client's premises ourselves. Thereafter, as part of our ongoing monitoring service, we may request copies of relevant invoices. Some key personnel may be asked to participate in brief meetings as the project progresses. Otherwise, we do ALL of the work associated with the audit, analysis, implementation and ongoing monitoring.

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What makes Overheads UK truly independent?

 

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We are not attached to any energy, water or telecommunications suppliers or resellers. This enables us to get the best available prices and pass on greater savings to our clients.

 

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We do not usually accept commission payments; where we do, we would declare them and also pass these on to those clients that we share savings with.

 

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How are Overheads UK paid for their work?

 

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Overheads UK offer flexible payment arrangements.

 

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We usually work on a contingency fee basis, where if we fail to find you any savings, you do not pay us anything. If you accept our recommendations, we share the savings with you. Our fees are only payable once the savings have actually been achieved – hence our approach is entirely self-financing and cash positive for your organisation. We do NOT ask for any fees in advance.

 

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However, our service is designed to meet the individual needs of each client so this means that you can agree a retainer, hourly- or-daily-rate or even a combination of performance-related and fixed fees depending on the circumstances of each individual project.

 

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Why would we get better deals from suppliers by using the services of Overheads UK?

 

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Overheads UK have established relationships with many suppliers so that – through us - you receive more competitive rates.

 

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Does Overheads UK help businesses in all parts of the UK?

 

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Yes, we have a network of specialists who are able to service the majority of the UK.

 

 

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